BIG Improvements to Bankers Homeowners Processes
You spoke - we listened! We have BIG news! Based on your feedback, we've implemented two significant improvements to our Homeowners processes.
- Effective 11/1/17: Prior to sending a cancellation notice, Bankers will now be sending Underwriting Request Letters to insureds. This will give the homeowner opportunity to resolve any outstanding underwriting issue prior to receiving a cancellation notice.
- For renewal inspections, Bankers is now mailing a letter or postcard directly to the insured informing them our inspection company will be contacting them to schedule a time to come by their property to complete an inspection. As you are aware, we are randomly re-inspecting renewal properties at Bankers expense, prior to renewal. Sending a notification to the insured will eliminate the homeowner being caught off guard when an inspector calls to schedule an appointment.
Bankers is committed to our agent partners & policyholders, and we appreciate your patience as we have been working hard to streamline our processes. Please continue to send us your feedback. We will continue to listen.